Reviews

PLUMBING & DRAIN SERVICES

Plumber Reviews & Testimonials

28/12/2022

Five-star service throughout. Our kitchen sink started leaking on Saturday at 7 pm. Not only did they answer our call on a weekend evening, but set up an appointment for the next day. Nicholas showed up, mask-on with shoe covers (which we really appreciated). He was super knowledgeable, competent, and friendly. He took the time to explain to us what was going on and even took a look at an unrelated shower problem we had. While working to replace the pipes below our kitchen sink, he laid down a blanket so the tools wouldn't scratch our floors. He even made sure our dog felt comfortable, which was above and beyond. Amazing service and extremely reasonable rate -- an overall positive experience. We'll definitely be coming back in the future for whatever plumbing issues might come up.

Eric Long

23/01/2023

My experience with them has been great. We ended up with a slab leak that was diagnosed by another plumber. They gave me the bid to fix it and I wanted to compare the price with some other plumbers. I gave them a call and they came out the next day and gave me a competitive bid. They also threw in replacing two old gate valves at no extra charge. Nicholas showed up ready to work with sanitized wipes, a mask, disposable gloves, and boot covers. He was extremely professional, worked extremely cleanly, and was very good at communicating what he was doing throughout the process. He was able to minimize the amount of drywall to only 2 interior holes and did not break the cut piece so that I can use it to patch the hole.

Andrew Lewis

22/01/2023

John was extremely friendly, patient, and knowledgeable and did amazing work. We needed to have our water heater expansion tank replaced and he did it very quickly and professionally. Additionally, they were able to dispatch someone out the next day. He waited to start the work as well while I confirmed with my home warranty company that he could start the work. Overall, I am very happy with the quality of service I have received from them. Highly recommended.

William Mccoy

24/01/2023

John was very helpful on the phone. Called them first thing Monday morning since our water heater was leaking. He was able to let me know the cost over the phone and how much it would cost to fully replace my water heater with a new one. It was very reasonable and it also included them taking out our old water heater. So I called them at 8 am, and by 10 am Giovanni came over he was very knowledgeable and friendly and took a couple of hours to do everything. I wasn't expecting everything to be done before 2 pm that day, but I'm glad that I went with them. Will be going to them for any of our plumbing needs! Great job Giovanni!

Michael Logan

24/12/2022

After moving into my new home, I quickly had an issue that my kitchen sink and disposal were not draining. After trying to clear it myself I realized there was clearly a blockage further down the drain pipes so I quickly started calling around for a plumber. Most companies were needing several days for an appointment, but I was getting concerned since sometimes water was actually coming up into my sink, and worried it would overflow into my kitchen, plus it was preventing me from running my dishwasher. This company was really helpful when I called and explained the problem, and while they said it would be the next day (which was the best offer I got) they actually called back and said a technician could be with me the same day. He was really friendly, and also showed me how to drain my sinks from the outside of my house, and then went on to fix the lower down blockage that was the problem and one I would not be able to solve myself. Was done really quickly, and at a good price so no complaints, and will use them again for any other plumbing issues.

SUREFLOW PLUMBING & DRAIN

4.9

Michael Williams

23/12/2022

This company was great. I was having trouble with my water heater which also leaked under the kitchen sink. They were able to send someone the same day I called. Chris was very professional and helpful. He identified the cause of the leak under the sink and was able to fix it right away. Chris provided me with options to either fix or replace the water heater. I decided to replace the whole unit and Chris was able to come back the next day to install a new water heater. I was very appreciative of the efficient and professional service Chris provided.

Robert Brewer

26/12/2022

I wanted to check the drains for tree roots etc on my new house so I called around for an estimate. Most companies wouldn't quote over the phone and the ones that did seemed very pricey. Not to mention no one was overly friendly either. Then I called Chris. He was so nice and friendly and very professional. He quoted me a great price. On the day of our appointment, he actually showed up before I did and was ready to go! He quickly determined that everything was good and we were done within a half hour. I highly recommend Chris for his services, and I feel lucky I found him!

Chris Stacks

22/01/2023

We have used this company twice now. Once for the kitchen sink and once for our bathroom sink. Both times getting in touch with the office staff and coordinating when the tech could be out has been easy. Every time I have called them I've got somebody on the phone pretty quickly. Both technicians that came out to do the work were very knowledgeable and they gave us multiple quotes so that we could pick the level of work that we wanted to be done. The work was done promptly and both techs were very friendly. I highly recommend this company to anyone who is looking to get plumbing work done.

Tyrone Harris

24/12/2022

Our kitchen sink was backing up into our bar sink. I called two other plumbers, who said they could schedule me 2-3 days away. I called them, and I was told the price to snake the drain and that someone would be at my house in about an hour. They showed up right on time. I told them I was concerned about a dirty mess under our brand-new kitchen cabinets. They assured me that they were very good and careful. The whole job took about an hour, and this company guy left everything spotless. What a delight to have a company do exactly what they say they are going to do, with no surprises. They beat my expectations. I'm sure I will be using their services again in the future.

Travis Wolf

06/02/2023

They have provided consistently fantastic service for us over the years. We have had multiple plumbing emergencies that they have addressed quickly and professionally. They are great communicators as well. Ron has been a lifesaver on multiple plumbing emergencies for us, and Grant and Giovanni were also great. I highly recommend it!

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